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Terms & Conditions

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1. Acceptance of Terms of Use

Welcome to Karmen Connects, LLC (“Karmen Connects,” “we,” “us,” “our”). By accessing or using our website, services, or any associated applications (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy, which is incorporated by reference (collectively, the “Agreement”).

If you do not agree to these Terms, you must immediately stop using our Services. By navigating our website, creating a profile, or participating in our Services, you acknowledge and agree that you have read, understood, and accepted these Terms.

We reserve the right to update or modify these Terms at any time to reflect changes in laws, business practices, or services offered. Any material changes will be communicated through reasonable means, such as email or website notice. Continued use of the Services after changes constitutes your acceptance of the updated Terms.

 

2. Eligibility

To become a Client or Member of Karmen Connects and use our Services, you must:

  • Be at least 21 years of age.
     

  • Provide truthful, accurate, and complete information.
     

  • Have no criminal convictions that would make participation unsafe or unlawful.
     

By using our Services, you represent and warrant that you meet all eligibility requirements and have not been previously suspended or removed from our Services.

 

3. Prohibited Conduct

You agree not to:

  • Harm the reputation of Karmen Connects, its Clients, or Members.
     

  • Make defamatory, false, or misleading statements about us or our services.
     

  • Disclose confidential information about Clients, Members, or our business practices.
     

  • Engage in harassment, discrimination, abusive, obscene, or threatening behavior.
     

  • Impersonate any other person or entity.
     

  • Use our Services for commercial purposes, solicitation, or promotion of goods/services.
     

  • Provide photographs or content you do not own the rights to.
     

  • Pressure others sexually or otherwise, misrepresent yourself, or give false background information.
     

Violations may result in immediate termination of this Agreement and prohibition from future use of our Services.

 

4. The Services

Karmen Connects provides matchmaking, dating coaching, and related services to help Clients find potential romantic connections. By creating a profile or participating in our database, you authorize us to:

  • Share your profile and photographs with potential matches before introductions.
     

  • Share your details with trusted third-party matchmakers or dating referral providers when appropriate.
     

Important: We do not guarantee introductions, matches, or relationship outcomes.

 

5. Limitation of Liability

You agree to provide accurate and honest information. While we may perform verification checks, Karmen Connects does not guarantee the marital status, mental health, criminal history, or compatibility of any person you may meet through our Services.

We are not responsible for your interactions with other members or third parties, whether online or in person. Please exercise caution when meeting others — meet in public places, inform a friend of your plans, and never share financial information.

To the maximum extent permitted by law, Karmen Connects is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Services, including but not limited to emotional distress, personal injury, or property damage.

 

6. Indemnification

You agree to indemnify, defend, and hold harmless Karmen Connects, its owners, employees, contractors, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your breach of these Terms.
     

  • Content you submit that infringes on third-party rights.
     

  • Your actions or interactions in connection with our Services.
     

  • Injuries or damages sustained by you or others as a result of using our Services.
     

 

7. Confidentiality & Data Protection

Your privacy is important to us. We collect, store, and process personal information in accordance with our Privacy Policy.

You agree to keep confidential all information you receive through Karmen Connects regarding other Clients or Members and to use such information solely for personal, non-commercial purposes related to matchmaking.

 

8. Third-Party Links & Services

Our Services may include links to third-party websites. We are not responsible for the content, products, or services provided by third parties. Any interactions with third-party sites are at your own risk.

 

9. Intellectual Property

All content on our Site and within our Services — including text, graphics, logos, and images — is the property of Karmen Connects or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our written permission.

 

10. Dispute Resolution & Governing Law

This Agreement is governed by the laws of the State of New York, without regard to conflict of law principles.

Any disputes arising under these Terms that cannot be resolved informally shall be settled by binding arbitration in New York County, New York, in accordance with the rules of the American Arbitration Association. Each party shall bear its own costs, except as awarded by the arbitrator.

 

11. Termination

We may suspend or terminate your access to the Services at any time, without notice, for conduct that violates these Terms or is otherwise harmful to other Clients, Members, or Karmen Connects.

 

12. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Karmen Connects regarding your use of our Services and supersede any prior agreements, whether written or oral.

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Last Updated: August 2025

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