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Karmen Connects LLC – Privacy Policy

Protecting your privacy is our priority. This Privacy Policy applies to www.karmenconnects.com and Karmen Connects LLC (“Karmen Connects,” “we,” “our,” “us”) and governs data collection and usage in connection with our matchmaking, coaching, and related services. By using the Karmen Connects website or services, you consent to the practices described in this policy.

 

1. Information We Collect

We only collect personal information when you voluntarily provide it to us, such as when you:

  • Complete an intake form or matchmaking profile.
     

  • Schedule a consultation or coaching session.
     

  • Participate in events, workshops, or group programs.
     

  • Subscribe to our newsletter or updates.
     

  • Communicate with us via email, phone, or text.
     

  • Submit payment for services.
     

Depending on your engagement with us, we may collect:

  • Contact Information: Name, phone number, email address, mailing address.
     

  • Demographics & Preferences: Gender identity, pronouns, sexual orientation, age, date of birth, relationship preferences, hobbies, interests, lifestyle values.
     

  • Profile Details: Photos, self-descriptions, education, profession, relationship history, personal values, and other characteristics relevant to matchmaking.
     

  • Financial Information: Payment card details, billing address (processed through secure third-party payment providers).
     

  • Technical Information: IP address, browser type, domain names, access times, referring website.
     

You may decline to provide certain information, but doing so may limit our ability to provide services.

 

2. How We Use Your Information

We use your information to:

  • Provide matchmaking, coaching, and related services.
     

  • Communicate with you about your account, matches, or service updates.
     

  • Coordinate introductions and date logistics (your last name, address, and other identifying details are never shared with potential matches without your consent).
     

  • Share anonymized details with other professional matchmakers when collaborating to expand your pool of potential matches.
     

  • Process payments for services.
     

  • Improve our website, services, and client experience.
     

  • Send newsletters or promotional communications (you may opt out at any time).
     

No mobile phone information will be shared with third parties/affiliates for marketing or promotional purposes.

 

3. Sharing of Information

We do not sell, rent, or lease your personal information.

We may share your data only in the following situations:

  • Matchmaker Collaborations: With other vetted matchmakers to identify compatible matches (only relevant profile details are shared).
     

  • Service Providers: With trusted third parties who help us operate our business, such as payment processors, web hosting providers, or administrative services, all bound by confidentiality obligations.
     

  • Legal Requirements: When required by law, court order, or to protect the rights, safety, and property of Karmen Connects or others.
     

  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity under the same privacy terms.
     

 

4. Cookies & Tracking

We may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but this may affect site functionality.

 

5. Data Security

We use industry-standard security measures, including encryption and secure server protocols, to protect your personal information. While we strive to safeguard your data, no method of online transmission is 100% secure.

 

6. Data Retention & Your Rights

  • We retain your information only as long as needed to provide services, comply with legal obligations, and maintain business records.
     

  • You have the right to request access to, correction of, or deletion of your personal data by contacting info@karmenconnects.com.
     

  • Requests for deletion will be honored unless retention is required for legal, contractual, or security purposes.
     

 

7. Age Restrictions

Karmen Connects services are available only to individuals 21 years of age or older. We do not knowingly collect information from minors.

 

8. Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

 

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated “Effective Date.” Your continued use of our services after any changes indicates acceptance of the updated policy.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Karmen Connects LLC
Email: karmen@karmenconnects.com
Website: www.karmenconnects.com

 

Effective Date: July 2025

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